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INDICACIONES<\/strong> [\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb url_new_window=\u00bbon\u00bb image_icon_width=\u00bb32px\u00bb _builder_version=\u00bb4.23″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb14px\u00bb header_line_height=\u00bb1.8em\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.8em\u00bb background_color=\u00bb#ffffff\u00bb background_image=\u00bbhttps:\/\/ugel04.gob.pe\/home\/wp-content\/uploads\/2023\/11\/ICONOS-01.jpg\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||0px\u00bb custom_padding=\u00bb90px||90px||true|true\u00bb animation_style=\u00bbslide\u00bb animation_direction=\u00bbbottom\u00bb animation_intensity_slide=\u00bb5%\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/enlinea.minedu.gob.pe\/\u00bb link_option_url_new_window=\u00bbon\u00bb 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image_icon_width=\u00bb32px\u00bb _builder_version=\u00bb4.23″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb14px\u00bb header_line_height=\u00bb1.8em\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.8em\u00bb background_color=\u00bb#ffffff\u00bb background_image=\u00bbhttps:\/\/ugel04.gob.pe\/home\/wp-content\/uploads\/2023\/11\/ICONOS-03.jpg\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||0px\u00bb custom_padding=\u00bb90px||90px||true|true\u00bb animation_style=\u00bbslide\u00bb animation_direction=\u00bbbottom\u00bb animation_intensity_slide=\u00bb5%\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/reclamos.servicios.gob.pe\/?institution_id=107″ link_option_url_new_window=\u00bbon\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#f4f4f4″ border_width_bottom=\u00bb0px\u00bb box_shadow_style=\u00bbpreset2″ box_shadow_horizontal=\u00bb0px\u00bb box_shadow_vertical=\u00bb35px\u00bb box_shadow_blur=\u00bb115px\u00bb box_shadow_spread=\u00bb-25px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.15)\u00bb icon_font_size=\u00bb32px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb box_shadow_color__hover=\u00bbrgba(0,0,0,0.3)\u00bb box_shadow_color__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb35px\u00bb box_shadow_blur__hover=\u00bb125px\u00bb box_shadow_blur__hover_enabled=\u00bbon\u00bb custom_margin__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb-5px||\u00bb][\/et_pb_blurb][et_pb_toggle title=\u00bbMas Informaci\u00f3n\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.23″ title_text_color=\u00bb#2a2a2a\u00bb title_font=\u00bb|600|||||||\u00bb title_font_size=\u00bb13px\u00bb title_line_height=\u00bb1.6em\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb2em\u00bb custom_padding=\u00bb10px||10px||true\u00bb title_font_size_phone=\u00bb14px\u00bb title_font_size_last_edited=\u00bboff|desktop\u00bb border_color_all=\u00bb#f4f4f4″ border_width_top=\u00bb0px\u00bb border_width_left=\u00bb10px\u00bb border_color_left=\u00bb#ff4a54″ box_shadow_style=\u00bbpreset2″ box_shadow_horizontal=\u00bb0px\u00bb box_shadow_vertical=\u00bb35px\u00bb box_shadow_blur=\u00bb115px\u00bb box_shadow_spread=\u00bb-25px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.15)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n \u00bfNecesita presentar un reclamo ante la entidad? Le presentamos el nuevo Libro de Reclamaciones Digital, una plataforma amigable que le permitir\u00e1 registrar su reclamo y hacerle seguimiento hasta obtener una respuesta. Pero antes, debe tomar en cuenta los siguientes conceptos:<\/p>\n Reclamo:<\/strong> Queja por defecto de tramitaci\u00f3n<\/strong> Enlaces Importantes:<\/p>\n
Estimado usuario:
Por favor verificar los horarios y modalidades de atenci\u00f3n de las oficinas de la UGEL 04 para poder brindarle una atenci\u00f3n oportuna.<\/p>\n
Estimado usuario:
A partir del 02\/11\/2023 puedes enviar tus documentos de forma segura y oportuna a la UGEL 04 a trav\u00e9s de MINEDU en L\u00ednea.<\/p>\n
Estimado usuario:
A partir del 02\/11\/2023 se ha implementado el nuevo sistema de tr\u00e1mite documentario E-SINAD, a trav\u00e9s del cual podr\u00e1 realizar el seguimiento de sus expedientes.<\/p>\n
Es el mecanismo de participaci\u00f3n de la ciudadan\u00eda a trav\u00e9s del cual las personas expresan su insatisfacci\u00f3n o disconformidad ante la entidad o empresa de la administraci\u00f3n p\u00fablica que lo
atendi\u00f3 o le prest\u00f3 un bien o servicio, conforme a lo establecido en el D.S. 007-2020-PCM, cuya respuesta tiene un plazo m\u00e1ximo de treinta (30) d\u00edas h\u00e1biles.<\/p>\n
Es toda manifestaci\u00f3n efectuada por el administrado, quien formula la queja contra los defectos de tramitaci\u00f3n, en especial los que supongan paralizaci\u00f3n, infracci\u00f3n de los plazos establecidos legalmente, incumplimiento de los deberes funcionales u omisi\u00f3n que deben ser subsanados antes de la resoluci\u00f3n definitiva del procedimiento presentado en la UGEL 04.<\/p>\n